Who are we?
Our website address is: https://www.hybridmodels.co.uk
Owner and data protection officer: Nigel Paine info@hybridmodels.co.uk
Our privacy policy principles
- We will only collect and process your personal data when absolutely necessary.
- We will never spam you with irrelevant emails.
- You may opt out or in of our email communications at any time.
- You have the right to remove any information we hold on you.
- We will never sell, rent, make public or distribute your personal information.
What information do we collect?
We collect the following information about you when you complete a form on our website:
- Your full name
- Email address
- Telephone number
- Other information you supply relevant to your enquiry
A copy is sent to us via email and this information is stored on our customer management system.
How do we use your personal data?
We will use the information you provide to help fulfil any orders placed. This includes processing your payment information, screening our orders for potential risk or fraud, arranging shipping, and providing you with any invoices and/or order confirmations.
We will also use this information to communicate with you, and provide information and promotions relating to our products.
Website visitor tracking
Like most websites, our website uses Google Analytics to collect anonymous information such as the number of website visitors, where they have come to the site from and what the pages they visit. This helps us understand how visitors find us and how they interact with our website. We can use this to make adjustments to our website in order to provide visitors with a better user experience.
If you choose to join our mailing list, your email address will be stored in our newsletter mailing system. You can unsubscribe from our newsletters at any time by either emailing us or via the newsletter.
Cookies
We use cookies to help make our website work more efficiently and to provide information. You can enable or disable your cookie settings on our website at anytime. For further details please consult the help menu in your browser or visit HERE.
Who we share your data with
We will not share your information with any other third parties unless you give us written permission. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments and e-mails may be checked through an automated spam detection service.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Relevant privacy legislation
In line with our internal processes and systems, this website is also designed to comply with the following policies:
- UK Data Protection Act 1998 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
- EU Privacy and Electronic Communications Regulations (PECR)
The compliance of this website with the above policies will likely mean this website is compliant with data protection and privacy legislation around the world.